Shipping policy

Shipping Times

We ship most products within 1-4 business days. After that, items typically arrive to customers within:

• USA: 2-5 business days
• USA Expedited: 1-2 Business days
• Canada: 5-10 business days
• UK, most of EU: 3-7 business days
• Australia, New Zealand: 8-20 business days
• Rest of the World: 5-20 business days 

Once an item leaves our warehouse and is handed to the carrier, the shipping process is the responsibility of the carrier.

While we do have access to tracking systems which can provide information, once a package is in the carrier network, we are unable to fulfill requests such as redirecting packages, recalling packages, or expediting shipping, and we will look to resolve shipping issues in other ways.

If an order has been shipped and the tracking has not been updated 30 days (15 days if within the EU) from the date shipped, please contact Support for further investigation.